Support
Need help with Cops and Karens Rider Alert? This page covers common setup questions and how to contact support.
Common Help Topics
Location
Cops and Karens Rider Alert uses location while the app is open to center the map, help place reports, and show nearby activity. You can change location permission anytime in iOS Settings.
Neighborhood Boundary
Use the neighborhood boundary tool to define the area where alerts should matter to you. You can redraw or clear the boundary from the app menu.
Notifications
If notifications are enabled, alerts are based on your selected neighborhood and boundary. You can turn notifications off in the app menu or in iOS Settings.
Anonymous Use
Core app features work without providing a name or email address. Firebase may still create an anonymous user ID so reports and settings can stay associated with the same app user.
Feedback
You can submit suggestions directly in the app from Account, Profile & Feedback. For support requests, include what happened, what screen you were on, and whether you were using a simulator or a real iPhone.
Contact
For support, bug reports, privacy questions, or App Store review questions, email support@streetwatch.app.